Which type of service can I get from ConsAware?

You can get emotional value of our Agents wherever you are or whenever you need company. Agents can play the role of your close friends, your parents or people you love. You can share your emotions with them, whether you are happy or are going through a hard time. They can give you love and courage, and is always here to listening and waiting for you.

How can I interact with the Character I love?

Choose a character you love, and just click the "Chat" button to chat with them. The current version only support words. You can hear their voice in the subsequent releases. You can talk to them directly and even ask them to read a story for you. Contact with us if you have more interesting ideas about the future version. You can email consware.global@consaware.online or leave a message to our Discord Group.

I got a message: You have exhausted you number of sessions

We provide 20 free turns (40 messages) for our signed user to try our products. You may have used these free turns up when you got this message. Just click the Upgrade button to choose subscribe plan that suits you best, so you can continue your journey with your favorite Agent. We cannot be more grateful if you love our website and share it with your friends! Email us the screenshot of the chat where you shared ConsAware with 5 friends (our email: consware.global@consaware.online). You will have a chance to win a monthly subscription plan, and we will periodically announce the winning user on twitter ! ( search keyword ‘ConsAware’on twitter and follow us) .

Can the website developers view or use my data for product optimization ?

We use cloud-based encryption to protect your privacy and security. Technically, website developers do not have access to users' private logs. Of course, if you would like to help optimize the chat experience, you can opt-in to model optimization through the user settings in the chat interface. Our system retains users’ data for up to 7 days by default, and you can also choose to open a new conversation, which means that your chats will be deleted from the database.

Payment failed issues

Email us the screenshot of your payment failed issues and describe your problem, we will respond to you within 24 hours (email to: consware.global@consaware.online). You can also paste your problem at the #issues topic on our Discord platform (will open soon).

What can I do when I exhausted all my turns that my subscribe plan contained?

Currently we have totally three subscribe plans : MS-PLAN, QS-PLAN and AS-PLAN. Usually they have 500 basic massages per month. You can buy our VP when the basic turns are used up, which is a additional traffic packs with lower price (1VP = 120Messages). Please note that purchase access of VP is only available to our MS / QS / AS Members.

I’ve upgraded to the annual plan, can I get a discount for subsequent activities?

Annual members will have their guaranteed benefits for 5 months. This means you can get the latest discount for your annual plan if there is a lower price than that you paid within 5 months. Please contact our customer service (email to: consware.global@consaware.online) to synchronize your discount, and we will refund the difference to you.